Get in Touch With Us
Got a question about betting sites not on GamStop, spotted something on the site that needs a second look, or want to suggest a brand for us to research? This page explains the best way to reach Non Gamstop Casinos and what happens once you do.
The Best Way to Reach Us
Email is the most reliable route to our editorial team. Write to us at [email protected] and let us know briefly what your message is about — a quick heading in the subject line (for example "site correction", "brand suggestion" or "general question") helps us route it to the right person straight away.
We read every message that comes in. There's no automated ticket system standing between you and a real reply, so please be patient if it takes us a day or two to get back to you, particularly around busy periods.
What You Can Contact Us About
- Questions about our reviews — Want to know why a particular operator such as Betmica or another casino from our shortlist is ranked where it is, or how we weigh welcome offers against payment speed? Ask us directly.
- Corrections — Offer terms, bonus percentages and free spin counts at casinos not on GamStop change often. If you notice something on the site that's out of date, tell us and we'll check it.
- Brand suggestions — Come across a new casino not on GamStop that isn't yet on our radar? Send us the name and we'll add it to our research queue.
- Feedback on GAMSTOP and self-exclusion content — If our explanations of GAMSTOP, UK self-exclusion, or how it relates to sites operating outside that scheme could be clearer, we want to hear it.
- Support and safer gambling — If you or someone close to you is struggling with gambling and would like signposting towards independent support organisations, mention this in your message and we'll point you in the right direction.
- Partnership and editorial enquiries — Operators or affiliates wanting to introduce their brand for possible future coverage are welcome to get in touch, with the usual caveat that any commercial relationship never buys a place in our rankings.
How We Handle Your Message
Every enquiry goes to a person, not a script. We aim to respond within a couple of working days. For anything involving a correction to our comparison tables or write-ups — say, an update to a welcome offer's wagering requirement or a change in payment methods accepted — we verify the detail before making any change, rather than editing on request alone.
A Note on What This Page Isn't
We're an independent comparison resource, not a customer support desk for any individual casino. If you have an account issue, a withdrawal query, or a dispute with a specific operator listed on our trusted non-GamStop casinos page, that operator's own support team — usually reachable via live chat or email from within their site — is best placed to help. We're always happy to hear about your experience afterwards, though, as it feeds directly into how we assess and rank sites.
Before You Write In
A few quick pointers that help us help you faster:
- Mention which page or casino your message relates to, if applicable.
- Include screenshots or specific figures (in GBP where relevant) if you're flagging a pricing or bonus discrepancy.
- Let us know if you're contacting us from within GB, since local rules and payment options can differ by market.
- Remember that all gambling content on this site is intended for readers aged 18 and over.
Thank you for taking the time to reach out. Reader feedback genuinely shapes how we research, rate and update our coverage of casinos and betting sites not on GamStop, and we look forward to hearing from you.